Contact us
We love hearing from customers. Whether you have a question about an order, want help styling a room, or just want to say hi — here are all the ways to reach us. We typically reply within 24 hours, and often much faster.
Help with an order
For anything about a specific order — tracking, refunds, exchanges — please include your order number in your message. It speeds things up dramatically. You can also read our 7-day damage exchange policy.
Bulk & corporate orders
Setting up a new office, hotel, or homestay? Email us with subject “Bulk Order” for special pricing on quantities of 10+ pieces. We also handle collaboration, press, and vendor enquiries — please use a clear subject line so we can route it quickly.